| QUALITY OBJECTIVES |
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| Friday, 08 August 2008 23:32 |
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Improving the customer satisfaction, Decreasing Non-Conformities, Improve sales and market area, Improving Service like - In Warranty,Maintenance and Delivery etc. are main Objectives of ICS. Here pointing out the main Objectives of ICS. • Maintain the customer satisfaction 90% in average. • Decrease Non- Conformities and manage it immediately. • Maintaining inventory level including dispatch record in stores. • Deliver the product in right time with home delivery facility to dealers and Customer of Kathmandu Valley. • Regular support to Dealers for out of valley at any time. • Develop new sales and marketing strategy. • Lunching and establishing new /latest brands of product in the market• After sales, 100% support warranty, replacement, maintenance services either on-site or off-site.
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| Last Updated on Sunday, 06 September 2009 09:14 |