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QUALITY OBJECTIVES PDF Print E-mail
Administrator | Friday, 08 August 2008 23:32

Improving the customer satisfaction, Decreasing Non-Conformities, Improve sales and market area, Improving Service like - In Warranty,Maintenance and Delivery etc. are main Objectives of ICS. Here pointing out the main Objectives of ICS.

• Maintain the customer satisfaction 90% in average.

• Decrease Non- Conformities and manage it immediately.

• Maintaining inventory level including dispatch record in stores.

• Deliver the product in right time with home delivery facility to dealers and Customer of Kathmandu Valley.

• Regular support to Dealers for out of valley at any time.

• Develop new sales and marketing strategy.

• Lunching and establishing new /latest brands of product in the market• After sales, 100% support warranty, replacement, maintenance services either on-site or off-site.

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Last Updated on Sunday, 06 September 2009 09:14